Contact Us

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Thank you for contacting us.

You will shortly receive an automated email confirming receipt of your enquiry, along with a ticket number you can use as a reference if you need to follow-up.

We will aim to respond to your email as soon as possible, usually within one working day.

Best wishes

The Petinsurance.ie Team

Other ways to get in touch
Customer Services
Monday - Friday: 9am to 5pm Saturday and Sunday: Closed
Claims
Monday to Friday: 9am – 5pm Saturday and Sunday: Closed

Complaints

We will do our best to resolve your complaint within 40 business days of receipt of your initial complaint. If we are unable to resolve your complaint you may refer the matter to the Financial Services and Pensions Ombudsman (https://www.fspo.ie). For further information regarding our complaints procedure, please refer to the Complaints Procedure (PDF).

Request a cancellation

Looking to cancel a policy? Submit a cancellation request in a few simple steps.

Request a cancellation